BS
Bernelee S
1 reviews | Active since Sept 2017
25 Jan 2020, 18:59
No response
Please advise why I have not received any feedback with regards to an email that I've sent on the 18/01/2019? I requested for my debit order date to be changed as I'm no longer employed but no feedback has been received. I would like to have a response please
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
27 Jan 2020, 11:00I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Jan 2020, 11:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Jan 2020, 13:39Good day
As discussed telephonically, you advised that we close your complaint.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, you advised that we close your complaint.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply28 Jan 2020, 13:39
Official
Good day
As discussed telephonically, you advised that we close your complaint.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, you advised that we close your complaint.
Kind regards
Complaint Management
Capitec Bank