SS
Stefan S
1 reviews | Active since Jul 2021
12 Jul 2021, 15:21
NO RESPONSE!!!!!
Pathetic!!! The level of response and competence is utterly disgraceful!!! I have sent these people over 10 emails regarding a refund request and its been more than 2 weeks and I haven't heard anything back!! I've tried calling and the call gets cut off... They don't care!!! This is also the second time they have taken money out of my account where they weren't supposed to!!! Don't care at all.... My query is still not resolved !!! Capitec, Don't dare send me a automated response!!! You are messing with peoples lives and money!!!! NO OVERSIGHT!!!
Helpful (0)
Replies (7)0
Replies (7)
Capitec Bank's replyOfficial
12 Jul 2021, 15:36Good day Stefan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Jul 2021, 15:36
Official
Good day Stefan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SS
Stefan S's updateReviewer Update
12 Jul 2021, 15:39No!!!! Today!!!!!
SS
Stefan S's update12 Jul 2021, 15:39
Reviewer Update
No!!!! Today!!!!!
SS
Stefan S's updateReviewer Update
12 Jul 2021, 15:40Don't you guys even read the reviews???
SS
Stefan S's update12 Jul 2021, 15:40
Reviewer Update
Don't you guys even read the reviews???
SS
Stefan S's updateReviewer Update
12 Jul 2021, 15:48I want a response today!!!!
SS
Stefan S's update12 Jul 2021, 15:48
Reviewer Update
I want a response today!!!!
SS
Stefan S's updateReviewer Update
12 Jul 2021, 15:49You guys are ****ing me off!!!!
SS
Stefan S's update12 Jul 2021, 15:49
Reviewer Update
You guys are ****ing me off!!!!
SS
Stefan S's updateReviewer Update
12 Jul 2021, 15:49You are ****ing with my money!!!
SS
Stefan S's update12 Jul 2021, 15:49
Reviewer Update
You are ****ing with my money!!!
Capitec Bank's replyOfficial
12 Jul 2021, 22:25Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply12 Jul 2021, 22:25
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank