SM
Shereen M
1 reviews | Active since Jun 2021
30 Mar 2022, 11:27
No response
My wife posted here last night and you promised to get back to us today but till now nothing.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
30 Mar 2022, 11:57Good day Hanie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Mar 2022, 11:57
Official
Good day Hanie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SM
Shereen M's updateReviewer Update
30 Mar 2022, 12:09That's what you said yesterday.Why are you making empty promises.This is very bad service from you If you don't help me today I'm changing my bank because you don't take me seriously.
SM
Shereen M's update30 Mar 2022, 12:09
Reviewer Update
That's what you said yesterday.Why are you making empty promises.This is very bad service from you If you don't help me today I'm changing my bank because you don't take me seriously.
SM
Shereen M's updateReviewer Update
31 Mar 2022, 14:26So someone from Capitec customer service emailed me and told me that there is no debt review status on my profile.But I have proof that they did indeed receive emails regarding cancellation of debit orders and refund.I forwarded all the emails to them again.Because the guy who helped us forwarded all communication with Capitec to us.So sort out this mess before it gets out of hand you can't say you never received any emails when I have proof.Just refund us please.
SM
Shereen M's update31 Mar 2022, 14:26
Reviewer Update
So someone from Capitec customer service emailed me and told me that there is no debt review status on my profile.But I have proof that they did indeed receive emails regarding cancellation of debit orders and refund.I forwarded all the emails to them again.Because the guy who helped us forwarded all communication with Capitec to us.So sort out this mess before it gets out of hand you can't say you never received any emails when I have proof.Just refund us please.