iM
isabel M

1 reviews | Active since Jun 2015

17 Jul 2015, 12:04

NO RESPONDS

ON THE 04 JUNE 2015 I WROTE A COMPLAIN ABOUT DEBIT ORDERS I DONT KNOW ABOUT AND ON THE 5 JUNE RECEIVE A CALL AND ALSO AN E-MAIL WITH FORMS FOR MY REFUND AND THEY TOLD ME THAT THEY GONNER PAY AFTER 40 DAYS INVESTIGATIONS UNTIL NOW THEY HAVE NOT CONTACTED ME NO CALL NOTHING.I AM NOT HAPPY AT ALL.

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Jul 2015, 09:16
Official
Hello isabelmgcina,

I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank