WP
Willem P
1 reviews | Active since Sept 2011
02 Jul 2020, 15:45
No reply from Capitec bank
Phone does not get answered, so decided to send an email to: *** which also did not get answered. I have sent 3 emails the last 3 days. This is not acceptable.
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Capitec Bank's replyOfficial
02 Jul 2020, 16:51Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2020, 16:51
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank