tT
tashreeqjoubert T

1 reviews | Active since Mar 2017

26 Oct 2017, 20:17

No remorse or sympathy the worse bank ever the world must know!!!

I got retrenched last monthand took all relevant docs in to the branch. because I have a personal loan with Capitec bank .Yet they still asked me to pay for 3 months but how? If I do not know when I will work.

I received a R457 from my previous company money they still owed me and they debit it on 26/10/2017.

So how do I now go for interviews or even buy my son nappies I could have bought some food or even use it for internet bundles to apply for work.

I was counting on this cash to do these things to secure myself. Capitec owner you have no remorse or sympathy for us people trying to make a living.

Im not happy with how your business operated with this instance.

This matter I will take further promise it is not only about the money but Capitec bank do not value their clients on their services they provide.

I will close this account and not leave it like this.

I could have stayed with Nedbank at least they professional in matters like this.

Contact ********** 437

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Nov 2017, 12:45
Official

Good day

Please accept our sincere apologies for the delay as we have experienced some technical difficulties.

I acknowledge your posting, and have referred it to Nondi Tsholobafor immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank