MG
Matthew G

1 reviews | Active since Dec 2018

19 Dec 2018, 14:59

No refund on prepaid electrity, the Capitec Credit card is ****ing useless

I bought R210 prepaid electricity on my credit card. But I accidentally bought on the wrong meter. Capitec will not refund me for this even though it was paid for on my credit card. City of Cape Town won't refund unless I pay R400. ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Dec 2018, 10:34
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank