ZM
Zamathembu M

1 reviews | Active since Mar 2024

22 Apr 2025, 10:51

No refund from a merchant

Love and hate with this bank, they take a merchant side than their client advocating for Uber when Uber has done the opposite of what was agreed on. I requested for reversal immediately the transaction was made and the bank didn't assist

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Apr 2025, 12:36
Official
Good day Zamathembu Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank