ML
Motheo L

1 reviews | Active since Aug 2015

13 Jan 2021, 09:05

No reaction after submission of Claim

Hau @CapitecBankSA

Kanti how does your claiming process work after submission.

No email, call, SMS, flowers or even the reference number to acknowledge the claim received.

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Jan 2021, 09:35
Official
Good day Motheo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

ML
Motheo L's update13 Jan 2021, 21:22
Reviewer Update
Thumbs up Capitec Bank Funeral for your sense of urgency in resolving my issue.

Thumbs up.