No Protection Of Personal Details!

Wow what a ridiculously *********** bank!! I came to the bank and asked what's going on capitec consultant who is a complete *********** unprofessional rude person takes my ID and activates my account whilst his busy with personal information he infront of me goes on Facebook I will report this to the ombudsman!! After that I come home and the phone consultant then says your account is not open go bank to the branch I try loading the account number on the app and I get a message on the app I need to go back in to the branch!! This needs to be dealt with!! Firstly why is the consultants on Facebook and busy with my personal details!! Secondly where's the protection of my personal details this is ridiculous and very concerning as a customer lastly what did the consultant do with my information if nothing is open at capitec!! I want this account closed and I will be taking this further!!