NO PROPER REASON FOR REFUND NOT APLICABLE

I was ****** one morning half passed 6 in the morning, I was overwhelmed by a African guy and soon after that I received sms's that money has been withdrawn from my account, i thought the ATM took my card. As I only had like R12.00 on my phone I tried to phone *** which is a very expensive call soon my money was finished as i tried to to put a R100.00 on my phone to phone the 0861 number there keep sms coming through that the selection is unresponsive.<br> <br> Due to this R5000.00 was already out of my account , it was cancelled at least. when i phoned Capitec bank to put the claim in for unauthorised transactions the consultant told me that they tried again to withdraw a R1000.00.The incident was reported to the Police and the footage according to them was requested to the Garage where the incident took place.still awaiting feedback.According to the Inspector it happen to another lady about 2 km away at another ATM that morning<br> <br> on Friday a consultant phone me and told me that my claim was unsuccessful due that i am the only one who had my card and pin (not anymore after the incident).I did not ask for this who wants to be ****** today I mean I am a mother of 3 children.