MR
Mulalo R

1 reviews | Active since Aug 2023

18 Mar 2024, 18:29

No progress on logged queries

Nothing has been done soo far funds are still dwelling on balance in my bank, not reversed and not released.

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Mar 2024, 18:45
Official
Good day Mulalo  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,

MR
Mulalo R's update19 Mar 2024, 13:59
Reviewer Update
It seems like every time when I talk about this matter Capitec bank will just promise me a call and never call. I will wait until I forget about it. They are even failing to remove the funds from balance just to reverse it