No positive results from capitec

I have been flagged, by a external bank. For ***** on a clients acc, which i do not understand, my acc has been put on full stop basically, i have now submitted documents twice in a week, with simply no positive results. My client has also admitted in a affidavit that money send to me was legit, i am being told just to be patient, and only getting apologies.

I do understand that ***** has to be investigated, but to put me on a full stopped. Is really ridiculous, as we have supp**** more than enough proof, of not being the wrong party.

I have a living to pay for i have debit order not going off my acc due to this, nobody is going to pay my outstanding faults on my name, this is also affecting my credit score, in future.

I have had no positive outcome, it has been a week. With empty promises, however money is allowed to go in my acc, but i am not allowed to get access to my money.

I run a small buy n sell business for over 2years, and this with my capitec acc. I have people that earn money that has to be paid every week. And last week i had to take my personal living money to pay my sellers, i am simply with out money, as i cannot use my account

This is really not nice client service, i was considering opening a business acc at Capitec, but if this is the case i will rather close my acc and seek a alternative bank, to move to.