1 reviews | Active since Jun 2016

01 Dec 2017, 11:10

No Paid up letter

I had an account with Capitec Bank that i have been paying through their attorneys.. Hammond Pole attorneys. I have paid it up and have been asking for a paid up letter but they are always giving me stories and telling me to wait for their call... Lawrence the Supervisor was supposed to call me back so many times but nothing. I need my name to be cleared from the Credit beaurues so i need that paid up letter. Why are you denying me freedom?

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Dec 2017, 13:41
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply15 Dec 2017, 12:45
Official

Good day Ms Mwandla

As discussed , I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank