LM
Lucky M

1 reviews | Active since Apr 2024

02 Sept 2024, 16:18

No otp but money taken

I bought a R300 voucher and didn't receive my otp from them but they took my money.i reported the matter on the 26 August and I still have I haven't gotten assistance it's a week now.

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Sept 2024, 17:09
Official
Hi Lucky, thank you for sharing your review with us. We are concerned by your post and would like to address each matter with you. In order for us to better assist, please inbox us on Facebook or DM via Twitter. The character limitations on this platform won't allow us to answer all your questions.
LM
Lucky M's update03 Sept 2024, 18:10
Reviewer Update
I don't want to talk or ask anymore I just need my money back ...I reported it on the app I went to the branches..this is useless service..I want my money back so that I can stop banking with you people