MS
Mariska S
1 reviews | Active since May 2012
05 Nov 2018, 20:23
NO NOTIFICATIONS
Very bad service and very poor customer service
Did you know that Capitec Bank is the only bank that does not notify you if and when a debit order has not gone through. Due to that my medical aid contributions has been delayed and due to that my son could not be admitted to hospital today with his finger. This is something they should really look at changing cause I am most deff changing banks.
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Replies (2)
Capitec Bank's replyOfficial
06 Nov 2018, 10:52I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply06 Nov 2018, 10:52
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
09 Nov 2018, 09:10Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply09 Nov 2018, 09:10
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
Best regards,