No money received at ATM

On 26 June 2020 i withdraw my R2000 cashsend at the Capitec ATM . The slip came out but the money never came out. I called the Call Centre the lady log a incident and advise that the correction will by done within 24 hours . Its been almost 3 days still waiting for my money ! I even send a msg on they fbook account the only response is that they still looking into the problem . I want my money as i need it in this trying times .