NO MONEY COME OUT IT JUST SAID TRANSACTION CANCELL

im ****ing disgusted with capitec bank..you dont have 1 atm in Eden Park Alberton so i had to go and withdraw from standard bank..I went to a standard bank atm on the 03.01.16 to withdraw R1000.00 so after it asked me how much do i want to withdraw it just stated that the transaction has been cancelled but ive received a notification on my cell phone that the R1000.00 went off my account.So ive stand at the bhank for half and hour thinking that the money will maybe come out after ive left while i was at the bank ive called capitec customer care and ive spoken to Nathan Nonny and he advise me that i need to wait for 30 days to so that they can investigate because its a external bank whos problem is that coz capitect has limited atms...I ****ing want my money before the 30days i need to buy stationary for my child and thats the only money that i had left..Capitec is a big bank they suppose to improve and get more atms now we as clients must suffer because of this ****...I want my money before the 30 days or im going to another bank