VB
Vivian B
1 reviews | Active since Nov 2021
05 Jun 2026, 08:24
No lottery payouts days later
Why is Capitec not paying out lottery winnings ? I checked my tickets myself and found that I have won over R2000, but Capitec still did not pay out. I contacted them telephonically and was advised that there has been a delay with payouts, but that it was resolved. I am still waiting......😞
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Replies (2)
Capitec Bank's replyOfficial
05 Jun 2026, 08:35Good day Vivian.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jun 2026, 08:35
Official
Good day Vivian.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
VB
Vivian B's updateReviewer Update
09 Jun 2026, 16:32Thank you for the assistance in this matter; it is really appreciated. Matter has been resolved.
VB
Vivian B's update09 Jun 2026, 16:32
Reviewer Update
Thank you for the assistance in this matter; it is really appreciated. Matter has been resolved.