No longer about simplicity

<p>My niece got a sim card that shows someone else has registered with it at capitec. She has an account and has registered with a different nber. I have used the other nber by mistake to send her money...I've asked for this money to be transferred back to me and after a day I'm told it won't be done. The other user account shows that my money was not even withdrawn by this person. I want my money transferred back to me. You can see it that I sent it... You can see its not used by the other party....so SIMPLY give it back. I sent again by mistake and now I must loose my money for what. Your records support what I'm saying... Why is this complicated. Please go to other banks that can show you how its done. </p>