LJ
Liz J
1 reviews | Active since Dec 2016
23 Sept 2021, 16:13
NO JOY ON RESOLVING THIS WHAT DO I HAVETO DO TO GET THIS RESOLVED
ONCE AGAIN ... received a call from someone telling me they busy looking into my concerns and still waiting ..STILL RECEIVING CALLS DAILY TELLING ME IM IN ARREARS,,....IS SOMEONE TAKING THIS REALLY BAD SERVICE SERIOUSLY. THERE IS NO INDICATION OF ANY AWAITING QUERY OR MY CONCERNS ...THE AGENTS CALLING ME IS REALLY CLUELESS AND ALL THEY WANT IS MONEY...
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Replies (3)
Capitec Bank's replyOfficial
23 Sept 2021, 16:18Good day Liz Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
Capitec Bank's reply23 Sept 2021, 16:18
Official
Good day Liz Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
LJ
Liz J's updateReviewer Update
23 Sept 2021, 16:38YEP...RECEIVED ANOTHER CALL TELLING ME IM IN ARREARS AND HAVE BEEN BLACKLISTED FOR THE 3RD TIME ..PLEASE CHECK YOUR RECORDS I HAVE A DEBIT ORDER IN PLACE WITH THE MONTHLY PAYMENTB AMOUNT AS PER CONTRACT
LJ
Liz J's update23 Sept 2021, 16:38
Reviewer Update
YEP...RECEIVED ANOTHER CALL TELLING ME IM IN ARREARS AND HAVE BEEN BLACKLISTED FOR THE 3RD TIME ..PLEASE CHECK YOUR RECORDS I HAVE A DEBIT ORDER IN PLACE WITH THE MONTHLY PAYMENTB AMOUNT AS PER CONTRACT
LJ
Liz J's updateReviewer Update
23 Sept 2021, 16:41NO RESOLUTION BUT SMS ADVISING I HAVE BEEN HANDED OVER AS A BAD PAYER... DOES ANYONE IN CAPITEC BANK TAKE THEIR BUSINESS SERIOUS ENOUGHTO ASSIST THEIR CLIENTS
LJ
Liz J's update23 Sept 2021, 16:41
Reviewer Update
NO RESOLUTION BUT SMS ADVISING I HAVE BEEN HANDED OVER AS A BAD PAYER... DOES ANYONE IN CAPITEC BANK TAKE THEIR BUSINESS SERIOUS ENOUGHTO ASSIST THEIR CLIENTS