HK
Hendrick K
1 reviews | Active since Dec 2013
06 Jul 2023, 22:21
No ***** Insurance for Capitec
I recently got hijacked and I was held hostage while they access my accounts, sending money and doing withdrawal. When I reported to Capitec I was told that there is nothing they can do. They would have been able to assist if the money was not withdrawn yet. I though Banks have some sort of insurance for these kind of scenarios. I think it is time I move my salary to another bank that will be able to protect my money.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
07 Jul 2023, 07:17 Good day Hendrick
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply07 Jul 2023, 07:17
Official
Good day Hendrick
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
12 Jul 2023, 11:31Good day
We haven't been able to reach you telephonically on your contact details provided, however feedback regarding your query has been sent via email.
Kind regards
Complaint Management
Capitec Bank
We haven't been able to reach you telephonically on your contact details provided, however feedback regarding your query has been sent via email.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply12 Jul 2023, 11:31
Official
Good day
We haven't been able to reach you telephonically on your contact details provided, however feedback regarding your query has been sent via email.
Kind regards
Complaint Management
Capitec Bank
We haven't been able to reach you telephonically on your contact details provided, however feedback regarding your query has been sent via email.
Kind regards
Complaint Management
Capitec Bank
