1 reviews | Active since Jan 2015
NO HELP RECEIVED
I have asked capitec numerous times to stop a company from debiting me on a monthly basis as that particular has no right to do so , they however have failed to do so and on a monthly basis I am paying for a service I do not have. I have went through the bank and have asked them to reverse my debit orders only be told they cannot but they can allow a company to debit their client ? makes no sense ! I want capitec to reverse my debits as I have asked them numerous times to stop that particular company from debiting me. I have also explained my situation to Capitec and still I received no help whatsoever!
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Govender
I refer to our telephone conversation of earlier and feedback that was provided. The matter has now been resolved and will be closed.
Kind regards
Capitec Bank
Complaint Management
Good day Mr Govender
I refer to our telephone conversation of earlier and feedback that was provided. The matter has now been resolved and will be closed.
Kind regards
Capitec Bank
Complaint Management