No help offered for business bank account

Tried to open a business bank account, wow what a great easy process. But then I couldn't log in.i emailed support twice and haven't heard back. Went to the bank was told i need to call you. I struggle with reception in my area unfortunately. So I can't access the bank account, I can't get help at the branch and you don't reply to emails. What a disappointing experience. I really wanted to set up my business with capitec but as a busy entrepreneur working full time it's tricky when the banks don't offer support or help. Maybe you guys should hold off on offering services you don't have time to assist clients, and they can only get help telephonically, that's a far from an innovative experience for a bank claiming to be progressive, its 2024, client's should have numerous methods to reach you that dont involve sitting on the phone. really hope you guys can help me or direct me to a bank that replies to emails, maybe remove your email address as you don't appear to answer them.