VF
Vanessa F

1 reviews | Active since Aug 2018

17 Sept 2018, 12:43

No help-no idea.

Yet again my poor mother and I are battling with the disgusting horrific "service" from Capitec bank they have NO idea what they are talking about but will happily let you spend countless hours on the phone and in the bank and send you from counter to counter because nobody has the ***** to say they don't know the managers hide from you and pretend to be in meetings,but instead of telling us to go to FNB they will treat you like **** and make you wonder the branch from person to person,you are all utterly disgusting.

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Replies (2)
Capitec Bank
Capitec Bank's reply17 Sept 2018, 14:20
Official

I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

VF
Vanessa F's update17 Sept 2018, 14:46
Reviewer Update
Once again and automated response does anyone actually work at Capitec,Salaries and money is being lost here,but nobody cares. Disgraceful!