PS
Phumzile S
1 reviews | Active since Mar 2009
23 Feb 2024, 21:45
No help from Capitec Northgate staff!
I'm so disappointed with Capitec. My partner is not getting help over a trivial matter! His case has been opened, closed and re-opened. Was asked to wait but still no feedback! Meanwhile days and months are passing by....How difficult can it be to get a payment reversal letter?
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Replies (3)
Capitec Bank's replyOfficial
23 Feb 2024, 21:55Good day Phumzile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Feb 2024, 21:55
Official
Good day Phumzile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PS
Phumzile S's updateReviewer Update
23 Feb 2024, 23:08Thank you. Looking forward to it. Hopefully, with a way forward!.
PS
Phumzile S's update23 Feb 2024, 23:08
Reviewer Update
Thank you. Looking forward to it. Hopefully, with a way forward!.
PS
Phumzile S's updateReviewer Update
27 Feb 2024, 11:39Hi @Capitec, kindly note I haven't received any feedback. :(
PS
Phumzile S's update27 Feb 2024, 11:39
Reviewer Update
Hi @Capitec, kindly note I haven't received any feedback. :(