No Help at all

<p>My son in law and daughter are working in Montana ,America and need assistance from Capitec Bank--After phoning from America and explaining to then that tey are in America and have a problem with their internet banking they get no help at all--Only response is--SORRY YOU HAVE TO COME INTO THE BRANCH--Hello ????//They are in America and this problem is going on now for 3 months---They lost the user names and passwords in America and do need a bank statement asap for the employer in America-- After my son in law phoned Capitec again asking for help--(Please send me a bank statement to my registered email)---they refused !!!!</p> <p>So what can they do now---??????They will be back in February 2018 !!!</p> <p>I supply my cell number---please phone me and I will supply all their contact detailes so they can be contacted.</p>