No held indeed
<p>Good day all,</p> <p> </p> <p>I wanted to make a payment on payfast, but my card was not authenticated to do online transactions. I phoned Payfast to find out what to do. They told me to phone my bank to have the card authenticated for 3D secure. I phoned Capitec Bank and they told me I cannot have it authenticated over the phone, i need to go to the branch to have it done. How can I do that if the Branch is closed for renovations and will only be open in a months time. Now I have to drive 92km to the next town to get it done. This is absolutely absurd.</p>
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
