SS
Shams S
1 reviews | Active since Sept 2016
10 Sept 2020, 12:41
No good
I've been back and forth with capitec for the last couple of weeks, I sent money from my account to a recepients account however the money never reached the intended person I've been on the phone and in the branch and they keep telling me they busy looking into it.. All I want is my money. This is becoming frustrating and not at all pleasant.
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Replies (2)
Capitec Bank's replyOfficial
10 Sept 2020, 12:59I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply10 Sept 2020, 12:59
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
SS
Shams S's updateReviewer Update
10 Sept 2020, 13:42I understand that you are sending the above however I need to know when my money will be paid back to me so that I can sort my things out this is really not on and not fair
SS
Shams S's update10 Sept 2020, 13:42
Reviewer Update
I understand that you are sending the above however I need to know when my money will be paid back to me so that I can sort my things out this is really not on and not fair