LR
Leriba R

1 reviews | Active since Dec 2022

23 Dec 2022, 07:13

No funds in savings account

I’m disappointed with Capitec service I went to Maponya branch on the 21st of Dec 2022 to transfer some funds from my fixed account to savings..Then I left to Mozambique when I m in Mozambique I could not access the funds because transfer was not done.I then phoned Capitec customer care I spoke to 3different consultants they were all unable to assist me, I had to sleep in the car because I didn’t have funds to pay for accommodation. Can someone please assist me to get my funds on my savings account with immediate effect.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Dec 2022, 14:30
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank