SD
Samantha D
1 reviews | Active since Aug 2011
12 Nov 2018, 12:22
No feedback/assistance
I still have not received any feedback relating to the below: From: Samantha Daniels Sent: Tuesday, 06 November 2018 13:40 To: Client Care Centre (Business Support Centre) ********** Subject: LQSA--ID ********** 200085 Importance: High
Good afternoon.
I trust that this email finds you well.
I hereby request assistance in obtaining confirmation with the reference in the subject line (LQSA).
Please refer to my records, for the past 5 years and confirm how many debit orders in the amount of R100.00 was paid to LQSA, from account ********** 656 effective from 2014 – to date.
Your assistance in this regard, will be appreciated.
I would appreciate some assistance , please.
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Replies (2)
Capitec Bank's replyOfficial
12 Nov 2018, 15:02I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply12 Nov 2018, 15:02
Official
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
SD
Samantha D's updateReviewer Update
13 Nov 2018, 16:09I am not happy with the turnaround time of 5 working days , given the fact that the request was forwarded on the 06 September 2018. I need urgent feedback, please.
SD
Samantha D's update13 Nov 2018, 16:09
Reviewer Update
I am not happy with the turnaround time of 5 working days , given the fact that the request was forwarded on the 06 September 2018. I need urgent feedback, please.