1 reviews | Active since Jul 2011
No feedback to complaints. Only arrogance and lies
I did make a post on Hellopeter re unsolicited junk spam smsses received from capitec on 25 November.<br> See: http://hellopeter.com/capitec-bank/complaints/unsolicited-spam-sms-from-capitec-*** for details.<br> They wrote back and said that feedback to complaint number ***6 will be given within 3 days. This has NOT happened even if they stated so in WRITING. Surely this is proof that Capitec is not to be trusted or believed. Since raising this complaint and getting nowhere, I've opened a few more complaints with ref numbers ***1, ***8, ***7 and ***4. I have also followed up with NUMEROUS calls (in excess of 30) querying the status of my complaints. They promise they will get back to me but they NEVER do! I even emailed Gerrie Fourie (CEO of capitec) and he doesn't even respond!!! PATHETIC PATHETIC!!!<br> What do I need to do to get this call resolved as emailing, hellopeter, facebook and phonecalls do not work??<br> WHAT DO I NEED TO DO TO GET CALLS RESOLVED?!?!!?! Do I need to pay you people a fee???<br> Also when I queried my original call, ***6 they told me it was closed for absolutely no reason! PATHETIC!!! PATHETIC!!!
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Complaint Management
Capitec Bank
