LM
Lethabo M
1 reviews | Active since Dec 2012
01 Jun 2018, 09:02
No feedback on unauthorised debit order and reversal of the amount
No feedback by the company Viwe Bokveldt for unauthorised debit order made in my mum account on 15/05/2018 for R99.00 plus R3.73 charge fee. Capitec should reverse this transaction from the account as we will not be sent from "Pillar to Pillar" by this dubious company. Kindly note that no new debit orders should permitted on the account. Only the current debits that have been going through the account should be allowed.
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Capitec Bank's replyOfficial
01 Jun 2018, 10:34I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Complaint Management
Capitec Bank
Capitec Bank's reply01 Jun 2018, 10:34
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Complaint Management
Capitec Bank
LM
Lethabo M's updateReviewer Update
04 Jun 2018, 09:56Kindly refrain from giving standard reply to my complaint as I will continue posting everytime till this issue is resolved by Capitec. I am telling you that this is an unauthorised debit order processed by Viwe Bokveldt and this company should be reported to Ombudsman for processing dubious debits in customers accounts. Kindly reverse the debit order and charges made for this ********** debit in my mother's account. You are welcomed to contact me or my mum
LM
Lethabo M's update04 Jun 2018, 09:56
Reviewer Update
Kindly refrain from giving standard reply to my complaint as I will continue posting everytime till this issue is resolved by Capitec. I am telling you that this is an unauthorised debit order processed by Viwe Bokveldt and this company should be reported to Ombudsman for processing dubious debits in customers accounts. Kindly reverse the debit order and charges made for this ********** debit in my mother's account. You are welcomed to contact me or my mum