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shawn.homann shawn.homann
1 reviews | Active since Jun 2016
15 May 2021, 02:59
No feedback on retrenchment Insurance claim
I have been paying for retrenchment Insurance on my credit card for years. I app**** for this after being retrenched on 31 December 2020. I sent the I formation thru in February 2021. To date I have had no feedback. I get told its a system issue and I will receive the response bur it is now May, still nothing.
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Replies (2)
Capitec Bank's replyOfficial
15 May 2021, 07:59Good day Shawn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 May 2021, 07:59
Official
Good day Shawn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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shawn.homann shawn.homann's updateReviewer Update
25 May 2021, 19:16Hi,
After an initial contact via phone and promises that a technical glitch has caused them not to honour my retrenchmemt Insurance, still no action?
Who do I approach now and where do I go next?
After an initial contact via phone and promises that a technical glitch has caused them not to honour my retrenchmemt Insurance, still no action?
Who do I approach now and where do I go next?
ss
shawn.homann shawn.homann's update25 May 2021, 19:16
Reviewer Update
Hi,
After an initial contact via phone and promises that a technical glitch has caused them not to honour my retrenchmemt Insurance, still no action?
Who do I approach now and where do I go next?
After an initial contact via phone and promises that a technical glitch has caused them not to honour my retrenchmemt Insurance, still no action?
Who do I approach now and where do I go next?