KH
Karen H
1 reviews | Active since Nov 2009
20 Sept 2021, 13:14
No feedback on resolution of complaint
Complaint lodged on the 8th Neesha contacted me on the 14th however since then I have been unable to contact her regarding the ********** transaction I was querying, she is either unavailable or she will call me back which doesn't happen, not seeming to get a resolution from Capitec.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
20 Sept 2021, 13:15Good day Karen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Sept 2021, 13:15
Official
Good day Karen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
KH
Karen H's updateReviewer Update
21 Sept 2021, 12:32Thank you to Neesha you took the time to assist me and went above and beyond to resolve my issue. Great service
KH
Karen H's update21 Sept 2021, 12:32
Reviewer Update
Thank you to Neesha you took the time to assist me and went above and beyond to resolve my issue. Great service