no feedback on aplication

I went in to the branch on wednesday the 14th to aply for a personal loan and was helped by a mr itumaleng all was good and well until the credit department needed a letter from my employer regarding the reason uif was not deducted from my salary went back the same day with the letter and since then been there every second day to follow up on it but everytime its the same excuse that he is waiting for feedback from the credit department and so its been for a week I would apriciate feedback on such a matter