nvdb
natalie van der berg
1 reviews | Active since Jul 2011
02 Jul 2021, 15:35
NO FEEDBACK FROM CAPITEC REGARDING MY CASE ***3
I logged a ***** complaint on the 8 June 2021, today is the 2 July 2021 and have had no feed back regarding this matter, due to the incompetence with in the bank its self my details was given out and my account was emptied of R13000.00, i have tried to follow up with you people only to tell me that you are on a back log, which is BULL. ***** is a serious matter and should come first in this case, i have resorted having to go to the Ombudsman with this matter, I would like feed back within 24 hours of receiving this mail.
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Capitec Bank's replyOfficial
02 Jul 2021, 16:50Good day Natalie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2021, 16:50
Official
Good day Natalie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank