TM
Thabiso M
1 reviews | Active since Jul 2013
21 May 2020, 17:24
No feedback
I have alerted you to a ***** case which you said you will contact me within 14 days. No contact and everytime I contact you I’m given different stories. I’m changing banks because you guys are no help and just plain useless.
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Capitec Bank's replyOfficial
22 May 2020, 09:04Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply22 May 2020, 09:04
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank