mM
mpumi M
1 reviews | Active since Jun 2017
11 Aug 2022, 10:54
No feedback
I reported ***** that happened on my account, its almost a month now no feedback what so ever on their investigation. Every time I call to follow up I hold for 30 minutes for no one to pick up the call.
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Replies (2)
Capitec Bank's replyOfficial
11 Aug 2022, 11:04Good day Mpumi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply11 Aug 2022, 11:04
Official
Good day Mpumi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
mM
mpumi M's updateReviewer Update
16 Aug 2022, 11:35My query was resolved this morning and my money refunded. Thank you @Mamello
mM
mpumi M's update16 Aug 2022, 11:35
Reviewer Update
My query was resolved this morning and my money refunded. Thank you @Mamello