DB
Darryl B
1 reviews | Active since Jun 2012
04 Apr 2016, 14:28
no feedback
i app**** for a loan this morning and a lady, Tania assisted me. She pre qualified me for an amount and said that I need to email my 3 months salary slip and my Id. I have done this and now cannot get hold of her. There is also no record of an open loan app. How is this possible? I don't have R100 airtime to call in everytime.<br> Very bad service.
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Capitec Bank's replyOfficial
04 Apr 2016, 14:46Hello Darrylb1,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply04 Apr 2016, 14:46
Official
Hello Darrylb1,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank