No Feedback

I would like Capitec to please write off my name under ITC and under their profile because I have paid all their money back , and even now that I asked for clarity on my account it has taken them again two months now to provide me any feedback regarding that account with shows me exactly that they know nothing about customer service and not interested in assisting with the balance dispute I have with them . I have been querying on this account from 2014 till today nothing has changed.. Thanks <br>