1 reviews | Active since Feb 2013
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Hi, I would like to settle my outstanding loan accounts with Capitec. I phoned last week Friday to request a Settlement letter and were told to go to a branch which I did on Saturday 29 August 2015 when they told me they cannot access my accounts as it was handed over to Attorneys. I contacted the Attorneys who can only provide 1 Settlement letter for all 3 my accounts. Unfortunately my Bank requests 3 separate letters for the 3 separate accounts. I phoned Capitec Again today to request 3 separate letters and were told to go into a Branch once again I'm getting nowhere and sent from Pillar to post, My accounts was with Capitec surely Capitec should be able to provide me the Settlement Letters for my CAPITEC Accounts???
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
