rS
roxy S

1 reviews | Active since Jun 2015

22 Jun 2015, 15:20

No Feedback

I got retrenched and handed in al relevant documentaion after a few weeks I went back to see what is happening as my account is still being debited and no feeback from any one relating to this account . What is the purpose of having insurance if my account is still being debited . So 2nd time I went back they advised to call the call center . Y cant they provide the service right there and then and yet my accoubt is srill being debited .

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Jun 2015, 10:55
Official
Hello rscharnick27,

I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank