MS
Murcia S
1 reviews | Active since Aug 2015
09 Jul 2019, 13:52
No feedback
The service is very poor and unprofessional, they advised me to rather make ATM deposits because it is cheaper than deposits over the counter. Now that I've done that the ATM swallows my money and I am given the run around after I immediately reported the matter with my receipt and I was told they can see it on the system and that it will be resolved within two days. I am soooo disappointed and I feel like closing my account
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Capitec Bank's replyOfficial
09 Jul 2019, 15:53I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply09 Jul 2019, 15:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,