No feedback

I complained about unathorised debit orders from my account and was allocated a consultant by the name of Pheliwe. She said she will help by sending a mandate to the ********** company and also ask them to send her or rather capitec proof that I accepted whatever they are selling.

The company called me and acknowledged that i never joined them and it was a sales agent from their side that did that mistake.

However I haven't received feedback from Capitec as to whether my R15 that I was charged when reversing will be refunded.

I want to speak to Pheliwe as she knows tgis whole story.