EG
Elsabe G

1 reviews | Active since May 2015

06 May 2015, 09:11

No debt record? No service!

I tried to open a savings account, but both the employees at the branch told me that, because I lived debt-free and credit-card-free all my life, I am considered a risk to the Bank, and refused to open an account. My being married to the same husband, and living in the same paid-up house in Pretoria East for decades, meant nothing. Well, I will just go somewhere else, or keep on living my life in cash. My student-son on the other hand, who has no income, no fixed address and no track record, was helped with a savings account just by producing his student card!

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 May 2015, 11:56
Official
Hello Elsabe28,

I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank