ne
nicolene engelbrecht-amraoui
1 reviews | Active since Oct 2011
13 Sept 2015, 13:47
No customer services
Capitec is probably one of the worst banks that ever existed, they have only a few atm's in the whole of cape town that does deposit and then 99% of them is always out of order, especially the one at goodwood, N1 city branch. I got there few minutes before 1pm( which is closing time) and the lady at the door had the nerve to close the door in my face, i wanted to deposit cash, but again the atm was out of order!!! Really ill make it my mission to tell everyone how terrible they are, i really dont know why they just dont close like all the rumors going around
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
14 Sept 2015, 09:17Hello amnix11,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply14 Sept 2015, 09:17
Official
Hello amnix11,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
