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nicolene engelbrecht-amraoui

1 reviews | Active since Oct 2011

13 Sept 2015, 13:47

No customer services

Capitec is probably one of the worst banks that ever existed, they have only a few atm's in the whole of cape town that does deposit and then 99% of them is always out of order, especially the one at goodwood, N1 city branch. I got there few minutes before 1pm( which is closing time) and the lady at the door had the nerve to close the door in my face, i wanted to deposit cash, but again the atm was out of order!!! Really ill make it my mission to tell everyone how terrible they are, i really dont know why they just dont close like all the rumors going around

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Sept 2015, 09:17
Official
Hello amnix11,

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.

Complaint Management
Capitec Bank

Best regards,