RP
RENE P
1 reviews | Active since Apr 2012
04 Jul 2019, 09:28
NO CUSTOMER SERVICE UNAUTHORIZED CARD TRANSACTIONS
Good Day
I have send emails to '***'
No response. There is Unauthorized card transactions on my account.
So now I have to do this.
There was a Crad purchase which I made on the 29th of June R366.60 went off my bank balance.
Now this morning again same amount R366.60 @ 05:13 account depited from my bank balance.
I want this rectified. This is not on.
Call me.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
04 Jul 2019, 10:06I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Capitec Bank's reply04 Jul 2019, 10:06
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
RP
RENE P's updateReviewer Update
04 Jul 2019, 10:16Good Day.
Unacceptable I need answer today.
I have been holding on for 1h 20min for your call center.
No Joy.
Im the 7th customer to complain about the same issue on hello peter.
PHONE ME.
Unacceptable I need answer today.
I have been holding on for 1h 20min for your call center.
No Joy.
Im the 7th customer to complain about the same issue on hello peter.
PHONE ME.
RP
RENE P's update04 Jul 2019, 10:16
Reviewer Update
Good Day.
Unacceptable I need answer today.
I have been holding on for 1h 20min for your call center.
No Joy.
Im the 7th customer to complain about the same issue on hello peter.
PHONE ME.
Unacceptable I need answer today.
I have been holding on for 1h 20min for your call center.
No Joy.
Im the 7th customer to complain about the same issue on hello peter.
PHONE ME.
RP
RENE P's updateReviewer Update
04 Jul 2019, 17:09After many attempts. Emailing and shouting my card transaction has been reversed. A Big Big Thank you to David.
RP
RENE P's update04 Jul 2019, 17:09
Reviewer Update
After many attempts. Emailing and shouting my card transaction has been reversed. A Big Big Thank you to David.