NO CUSTOMER SE#RVICE AT CAPITEC BANK

PATHETIC!!!!! Worst EVER experience trying to cvomplete a loan application. Their lame ass "client care" email simply sends you an automated email and no further contact. Trying to speak to an actual person in the Direct Loans department is IMPOSSSIBLE!!!!!!!!!!! You are put on hold for 15-20 m,inutes at a time and disconnected. This morning I was on hold for 15 minutes and could hear an agent pick up the call then disconnect me.