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Chad C
1 reviews | Active since Feb 2018
15 Mar 2022, 11:56
No Customer Service
Without doubt the worst customer experience I have ever received. I was held up for 5 hours and all my money ****** from my Capitec account. I reported it with their ***** division and got a ***** case number. Its now 4 months later, I have sent them about 15 emails and have not had a reply to one of them. You cannot even call them, everything goes through a call centre who can't help you with *****. I am disgusted to say the least.
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Capitec Bank's replyOfficial
15 Mar 2022, 13:23 Good day Chad
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply15 Mar 2022, 13:23
Official
Good day Chad
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank